KI 0706 How do I connect to VPN?

2020-08-06 (updated 2026-05-15)

Here you will find instructions on how to connect to VPN with Cisco Secure Client for different computers/devices:

NOTE: Due to changes on mitt.uib.no — to avoid issues, check whether you already have Cisco Secure Client installed before reinstalling it.

Below you will find guides on how to set up and use UiB's VPN.

Windows

KI 0637 Connect to VPN from private PC with Windows 10 - 11
KI 0560 Connect to VPN from UiB PC with Windows 10 - 11

Mac

KI 0678 Connect to VPN from private Mac
KI 0679 Connect to VPN from UiB Mac

Phone and tablets

KI 0779 Connect to VPN from IOS (iPhone/iPad)
KI 0837 Connect to VPN from Android (Samsung, Google Pixel, and other mobile phones)

Linux

KI 0775 Connect to VPN from private Linux

Known issues:

- I lose internet access when connecting to the VPN.
Suggested solution: Check whether you have any other VPN services installed on your computer. If you do, make sure they are completely turned off and not running in the background.

- I still cannot access the website after activating the VPN.
Suggested solution: Often the website does not detect that you are connected through the VPN. To check this, try opening the website in another browser or perform a “hard reset” of the page. How to do this depends on which browser you are using:

(Mac) Safari: Option + Command + E, then Command + R
(Mac) Google Chrome / Mozilla Firefox / Microsoft Edge: Command + Shift + R
(Windows) Google Chrome / Mozilla Firefox / Microsoft Edge: Ctrl + Shift + R

Please contact the IT Department’s support center, BRITA, if you need assistance.

Visit BRITA's homepage