KI 1380 I am unable to log in to UiB
(updated )
I do not remember my password:
If you need to set a new password: You do this at https://password.uib.no.You log in with ID-porten to create a new password.
How do I change my UiB password?
If you need to set a new password, go to https://password.uib.no.You log in with ID-porten to create a new password.
I cannot log in to ID-porten!
ID-porten requires a National Identification Number and will not work with a D-number of Passport Number.If you are unable to use ID-porten, please choose Cannot use ID-porten instead and follow the instructions. A special link will be sent to your uib.no e-mail and the private e-mail address you have registered with UiB, allowing you to change your password. As a final verification, you will need to enter a code from SMS or via automatic call before your new password is set.
I have lost/changed my mobile
See KI 0800 Can I log in with multi-factor if I have forgotten or lost my mobile?I have a new mobile
Then you need to set up multi-factor authentication with the new phone. See KI 1381 I have a new mobile phone for guidance.I can not log in with firstname.lastname@student.uib.no
Students must use username@uib.no, e.g. abcde1234@uib.no. Employees log in with firstname.lastname@uib.no as username.I can not change my password
If you click on "I forgot my password" in the login window of Microsoft 365, you will go to a page on Microsoft 365. You can not change the password of your UiB account there!You must change it at https://password.uib.no.
I can not get multi-factor authentication to work
First try to follow the instructions in KI 0780 Use multi-factor authentiction.If necessary, try going to https://mfa.app.uib.no/, and delete any existing authentication methods. Then add again.
There is a blank phone number as multi-factor authentication method
Go to https://mfa.app.uib.no/, and delete the existing authentication method. Add a valid method afterwards.I can not find the answer I'm looking for
Please contact the IT service desk BRITA on chat itchat.uib.no (08.30-15.00 Monday to Friday) or telephone 55 58 47 00 (08.30-15.00 Monday to Friday). Or contact us using this form.See also https://uib.no/tilgang.